Refund Policy

The Marketplace has a "no questions asked return and refund policy" which entitles all users who have purchased a product on the Marketplace to return the product at the time of delivery if they are not satisfied with the quality of the product. In case you are not available at delivery to check the quality of the product(s), you may raise a complaint within 24-48 hours of delivery. To pass feedback to the merchants to improve the services, it is mandatory to share the images of the items which you were dis-satisfied with. The company may take the returned product and replace with a new one. In case the products received do not match the order placed, we will replace the order with the correct products.

If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items and an extra charged will be charged as delivery charges for re-shipping.

No cancellations accepted from the side of consumers.

No refund policy, we will only replace the packets if there is some manufacturing defect.

Quality Assurance

Quality is what we guarantee in our products. Consumers are looking for healthy yet tasty spices to add to their delicious recipes. Our focus is to deliver spices with highest degree of excellence, using advanced technology and processes. We procure the finest and authentic ingredients from various parts of the country, where they are best grown. This enables us to deliver authentic spices that are aromatic and flavoursome. Our ultimate motto is to produce unadulterated spices, instead of adding chemicals and artificial flavours. We have derived high-end German and Japanese technology, to ensure quality production at our end. We are the foremost producer using Cool Grinding Technology in India. This technology helps in retaining the aroma and flavour until you consume. Our production house and cold storage are fully managed by professionals, wherein the quality of every product is tested and